Job Title: Software Quality Assurance Analyst
Location: Sunnyvale, CA
· Track the calendar of AOS releases and correspond milestones and ensure the relevant partner testing teams are resourced and engaged by specific milestones with SAP Team.
· Work with Product Managers and Contact Center Project Managers to determine appropriate level of testing support required for Retail Online Capital projects.
· Collaborate closely with a broad, global, cross-functional team including: (1) Retail Online business functions such as Product Management, Contact Center Project Managers, Sales and Service, Order Administration (2) Partner business teams such as Operations, Retail Stores, Finance, iTunes and Apple Care
· Design documents and understand product requirements and generate test plans and implement test cases improve the systems: look for patterns, offer standard methodologies and implement change.
· Manage the Engineering ticketing and documentation systems (Radar and Confluence) and implement related tools. Enhance and evolve standard templates for key testing milestones such as IT Kick-offs, Test Summit Agendas, Planning and Execution status reporting, and Go / No Go decisions